Here for you. Forever.
We are proud to stand behind our customers’ careers and offer a lifetime guarantee on all custom loupes. If our product ever fails to perform within the lifespan of your practice, return your damaged loupes and we will repair or rebuild them to keep you working.
Loupes - Limited Lifetime Manufacturer’s Warranty
Q-Optics / Quality Aspirators (the “Company”) guarantees that the Product will be free from defects in material, construction, and design for the lifetime of the Product.
Who May Use This Warranty?
The Company extends this limited lifetime warranty to the original purchaser of the Product as identified in the Company’s records. This warranty does not extend to, and it is not transferrable to, any subsequent users or purchasers of the Product.
What does this Warranty Cover?
This warranty guarantees that the Product will be free from defects in material, construction, and design for the lifetime of the Product, including but not limited to, the following: optical seals, hinge breakage, bond of telescopes to “Carrier Lenses”, “Carrier Lenses” breakage, collimation, and frames. Notwithstanding the foregoing, all frames contain parts that are considered replaceable maintenance parts and are excluded from this warranty. These items include, but are not limited to, nose pads, saddles, and auxiliary items such as sport straps. If the Company determines that the Product (or its parts) are defective and covered under this warranty, the Company will, in its sole discretion, either (i) have the defective Product or part(s) repaired by the Company or its authorized representative, or (ii) replace the defective Product or part(s) with a new or refurbished Product or part(s).
What is Not Covered by This Warranty?
This warranty does not cover any damage, breakage, or failure due to (i) mistreatment, (ii) misuse, (iii) neglect, (iv) tampering, (v) shipping, (vi) failure to follow the Product user manuals, maintenance instructions, or warnings, (vii) modifications or repairs performed by the purchaser or a third party without the Company’s prior written consent, (vii) normal wear and tear, and/or (viii) external causes such as accidents, abuse, or other actions or events beyond the Company’s reasonable control.
Lights - Limited Lifetime Manufacturer’s Warranty
Q-Optics / Quality Aspirators (the “Company”) guarantees that the Product will be free from defects in material, construction, and design for the lifetime of the Product.
Who May Use This Warranty?
The Company extends this limited lifetime warranty to the original purchaser of the Product as identified in the Company’s records. This warranty will extend to any subsequent users or purchasers of the Product, but will last for the remainder of the warranty period from the original date of purchase.
What does this Warranty Cover?
Defective units will be repaired or replaced by Quality Aspirators or its authorized representative. Quality Aspirators has the sole and final decision in determining if a unit is defective or whether the unit will be repaired or replaced with similar equipment. Product that is repaired or replaced by Quality Aspirators do not receive an extended warranty. Headlights are covered under a 24 month warranty. Lighted Instruments are covered under a 12 month warranty. Batteries are an expendable part and are not considered defective by simply exhibiting diminished capacity. Batteries are under warranty for a period of 12 months. Water damage is not covered and will void warranty. Manual instructions and warnings must be observed at all times. Notwithstanding the foregoing, all frames contain parts that are considered replaceable maintenance parts and are excluded from this warranty. These items include, but are not limited to, nose pads, saddles, and auxiliary items such as sport straps. If the Company determines that the Product (or its parts) are defective and covered under this warranty, the Company will, in its sole discretion, either (i) have the defective Product or part(s) repaired by the Company or its authorized representative, or (ii) replace the defective Product or part(s) with a new or refurbished Product or part(s).
How Can the Purchaser Obtain Warranty Service?
For initiation of a warranty claim in the USA please contact:
Q-Optics/Quality Aspirators
1419 Godwin Ln
Duncanville, TX 75116
972-298-2669
[email protected] or
[email protected]
Limitation of Liability; Disclaimers
THE REMEDIES DESCRIBED ABOVE ARE THE PURCHASER’S SOLE AND EXCLUSIVE REMEDIES AND THE COMPANY’S ENTIRE LIABILITY UNDER THIS LIMITED WARRANTY. THE COMPANY’S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY THE PURCHASER FOR THE PRODUCT, NOR SHALL THE COMPANY UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
The limits and exclusions contained herein shall apply unless otherwise prohibited by applicable law. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO CERTAIN PURCHASERS.
THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, THE COMPANY LIMITS THE REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE REMEDIES ALLOWED UNDER THIS LIMITED WARRANTY.
No changes may be made to this warranty without being first written, printed, and published by the Company.